TC2000 Help SiteTroubleshooting Mac TroubleshootingHow to Fix Failed Install of TC2000 on a Mac

How to Fix Failed Install of TC2000 on a Mac

Please follow the steps in this Article if you receive this error message when installing TC2000 to your Mac.  

Please follow the steps in this Article if you receive this error message when installing TC2000 to your Mac.  

1. Open Safari and go to www.TC2000.com

Note: You must use the Safari browser for these steps.  

http://www.tc2000.com

1. Open Safari and go to www.TC2000.com

2. Click Safari in the top left corner of your screen.

2. Click Safari in the top left corner of your screen.

3. Select Preferences.

3. Select Preferences.

4. Select the Security tab.

4. Select the Security tab.

5. Select Website Settings across from Allow Plug-ins.

5. Select Website Settings across from Allow Plug-ins.

6. Select Silverlight from the list of Plug-ins.

6. Select Silverlight from the list of Plug-ins.

7. Select the drop down menu across from www.tc2000.com.

7. Select the drop down menu across from www.tc2000.com.

8. Select Run in Unsafe Mode.

Note: This will allow Silverlight to install the out of browser version of TC2000. Once this is installed you can change these settings back to run in safe mode.

8. Select Run in Unsafe Mode.

9. Select Trust.

9. Select Trust.

10. Select Done.

10. Select Done.

11. Select Safari in the top left corner of your screen.

11. Select Safari in the top left corner of your screen.

12. Select Quit Safari.

12. Select Quit Safari.

13. Relaunch Safari and go to www.TC2000.com.

14. Select Install to my Mac.

Continue installation with step 3 on this article: How to install TC2000 to your Mac

14. Select Install to my Mac.