TC2000 Help SiteTroubleshooting TC2000 v7How to Fix TC2000 v7 Price Update Stopping at Step 5 (Splits)

How to Fix TC2000 v7 Price Update Stopping at Step 5 (Splits)

1. Close TC2000 v7 and click this link or paste it into your web browser.

2. Once the file is downloaded, click the start button.

2. Once the file is downloaded, click the start button.

3. In the search field type "File Explorer".

3. In the search field type "File Explorer".

In Windows 8 type "File Explorer" while on the home screen then select it from the search results.

4. Select File Explorer from the search results.

4. Select File Explorer from the search results.

5. Select the Downloads Folder.

6. Right click on the TC2000v7Splits.zip file.

7. Choose Cut.

7. Choose Cut.

8. Right click on your Windows desktop.

8. Right click on your Windows desktop.

9. Select Paste.

9. Select Paste.

10. Right click on the newly pasted TC2000v7Splits.zip file

10. Right click on the newly pasted TC2000v7Splits.zip file

11. Select  Extract All...

11. Select  Extract All...

12. Select Extract.

12. Select Extract.

13. Wait for the extraction to complete.

13. Wait for the extraction to complete.

14. Left click on the Splits Folder so it highlights and press "Ctrl + C".

If this folder did not automatically open then find the folder on your desktop titled TC2000v7Splits and double left click on it.

If this folder did not automatically open then find the folder on your desktop titled TC2000v7Splits and double left click on it.

15.  Double left click on the C: drive (or whatever drive TC2000 v7 is installed on) in the File Explorer window.

16. Double left click on the Worded folder.

17. Double left click the TeleChart folder.

18. Double left click the User folder.

19. Double left click the Data folder.

20. Once inside the Data folder press "Ctrl + V" .

This will replace the corrupted splits folder with the newly downloaded one.

21. Select Replace the files in the destination.

21. Select Replace the files in the destination.

22. Wait for the files to be replaced.

22. Wait for the files to be replaced.

23. Double left click the TC2000 v7 desktop icon to launch the software.

23. Double left click the TC2000 v7 desktop icon to launch the software.

24. Once the software is open perform the price update as usual.

24. Once the software is open perform the price update as usual.