How to Fix Unresponsive TC2000 After Idle Period (Mac)
App Nap is a energy saving feature introduced OSX Mavericks that causes inactive applications to go into a paused state. If this is enabled for TC2000 it will cause the program to disconnect from our servers and go into an unresponsive state.
1. Close TC2000.
2. Right click or press Control and left click on the TC2000 application (The default location is in the downloads folder).
3. Select Get Info.
4. Place a check in the box next to Prevent App Nap.
5. Close the TC2000 info window and re-launch TC2000.
TC2000 platform & data subscriptions are offered by TC2000 Software Company ("TCS"). Securities brokerage services are offered by TC2000 Brokerage, Inc. ("TCB"), a registered broker dealer, member FINRA/SIPC. TCS and TCB are separate companies affiliated through common ownership.