How to Change The Profile Password

How to change your password within the TC2000 software

1. Click Help.

Alternately, you can initiate this process by clicking the My Services button at the top right of your TC2000.

2. Select My Profile

2. Select "Your Profile" from the drop down menu.

3. Select "Change Password"

Be sure you are on the "Profile" tab.

4. Type your current password, new password, then confirm the new password you would like to use.

Please Note: Letters and numbers only - No special characters. Passwords are NOT case sensitive

5. Click OK.

6. Password Changed. Click OK.

Forgot your password?

If you've forgotten your password you can easily have a password reset link sent to your email by clicking on "Forgot Password". This button can be found a couple of different places.

  • At, select Sign In. Then "Forgot your password?"
  • On your TC2000 Sign In screen.

1. Once you've clicked on the Forgot Password? option, check your email.

2. Open the email from [email protected]

If you don't see the email in your Inbox, you may need to check your Junk/Spam folder.

3. Select "Click here to reset your password"

4. You will be redirected to Fill out the Password Reset form, confirming your new password.  Click Change Password.

5. You should receive a message stating that "Your password has been successfully changed".